Condition générales

Introduction
These Terms and Conditions govern all transactions made on our website, including the purchase of eBooks and participation in associated sweepstakes. By making a purchase, you agree to the terms and conditions set forth below.

Definition of « Sweepstake »
A sweepstake is a contest in which participants have the chance to win a prize. The winner is selected randomly from all eligible participants. Important: Purchasing an eBook on our site does not guarantee that you will win the prize displayed. The purchase is solely for the eBook, and participation in the sweepstake is an additional opportunity with no purchase necessary to enter.

Purchase of eBooks
When you purchase an eBook on our site, you are exclusively buying a digital product (the eBook). It is crucial to understand that you are not purchasing the physical product displayed on the site. This physical product is presented as a potential prize that you may win by participating in our sweepstake, but it is not part of your eBook purchase. No refunds will be provided for eBook purchases, except in cases of transaction errors such as duplicate purchases.

Sweepstake Participation
In addition to receiving the eBook you purchased, you have the opportunity to participate in a sweepstake to potentially win the physical product displayed on the site. Once again, the displayed product is not what you are buying. It is a potential prize, and your participation in the sweepstake is an additional opportunity, with no guarantee of winning the product.

No Purchase Necessary Participation
In compliance with applicable regulations, you can participate in our sweepstakes without purchasing an eBook by sending an email to NPN@thesupport.care with the website name where the product is listed, your name, address, phone number, email address, and age. This alternative method of participation is free and offers the same chances of winning as other participants.

Eligibility
The sweepstakes are open only to residents of New Mexico, USA, who are 18 years of age or older. To be eligible, you must provide a valid mailing address located in New Mexico. Any participation that does not meet these criteria will be disqualified.

Monthly Subscription
By purchasing an eBook, you are automatically enrolled in a monthly subscription for $29.99, which provides access to a selection of free eBooks each month. This subscription can be canceled at any time, but early termination fees of $300 may apply.

Prize Delivery Conditions
Sweepstake winners will be contacted by email approximately one month after the drawing, which takes place every December 31st. Winners must respond to this email to claim their prize. If there is no response, the prize will be suspended, and another winner may be selected.

Refund Policy
No refunds will be provided for eBook purchases. In the case where an ineligible participant requests a refund, no refund will be granted as the eBook purchase remains valid. Only transaction errors, such as duplicate purchases, will be considered for a refund.

Data Protection
All personal information collected is securely stored in our customer relationship management (CRM) system and is used exclusively for transactions, subscription management, and sweepstakes. Your information will only be shared with partners necessary for the provision of these services.

Changes to the Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting on the site. We recommend that you review this page regularly to stay informed of any updates.